My drone crashed. Can it be repaired?

Short answerOften, yes. The only way to know what’s damaged is a bench inspection, and the estimate is free.

Right after a crash

Do this first

Power it offTurn off the aircraft and remove the battery.

Don’t fly itHidden damage can cause a second crash.

Photograph itTake photos of the damage and keep any broken pieces.

Keep the logsDon’t reset the aircraft or controller.

Start a repairTell us what happened.

What we look for

Common crash damage

Arms & frameCracks, loose arms, broken shells.

Gimbal & cameraBent gimbal, damaged ribbon cables, cracked lens.

Motors & propsGrit, rubbing, bent shafts.

SensorsVision, obstacle and positioning sensors.

Boards & wiringDamage you can’t see from outside.

ControllerSticks, screen and antennas if it was dropped.

Details

Is it worth repairing?

After the inspection, we tell you what we found and whether repair or replacement makes more sense, before any work starts. Repair or replace

What about my batteries?

Keep batteries with you. Do not ship them. If a battery is dented, swollen or hot, don’t charge it or fly with it. Coming soon

Can you help with an insurance claim?

Yes. We can give you a written estimate and our damage findings to send to your insurer. Your insurer decides the claim.

Is a crash covered by a warranty or protection plan?

Coming soon

It still flies. Should I send it anyway?

If it drifts, vibrates, shows warnings or sounds different, stop flying and send it in for a free estimate.

Keep reading

Estimates are completely free. If we don’t fix it, you don’t pay.