How can we help?
Straight answers for pilots, businesses and agencies sending gear to our Akron bench.
No match yet. Ask us directly.
Top questions
Ranked by what customers ask us most.
How do I check the status of my repair?
Send us your ticket or estimate number and we’ll tell you where it stands.
My drone crashed. Can it be repaired?
Often, yes. A free bench inspection shows what’s damaged.
How much will my repair cost?
We don’t guess prices online. Every repair starts with a free estimate.
Approving your estimate and paying
Nothing is repaired until you approve it.
How to ship your drone to us
Pack it tight, leave the batteries home, ship UPS.
What brands and models do you repair?
Many makes and models, from consumer to enterprise.
Repair or replace? How we help you decide
We show you the repair, and a replacement option if it makes sense.
Gimbal and camera problems
Black feed, stuck gimbal, shaky video: try these first.
Topics
Start a Repair
What we fix, free estimates, repair or replace.
Estimates, Approval & Payment
How quotes work and how to approve.
Coming soon
Batteries, Controllers & Parts
Batteries, remotes, payloads, parts.
Articles coming soon
Coming soon
Warranty, Protection Plans & Insurance
Coverage questions and claim paperwork.
Articles coming soon
Coming soon
Public Safety & Agencies
Agency accounts, data handling, docks.
Articles coming soonShip it or drop it off
2236 North Cleveland Massillon Road, Suite A, Akron, OH 44333
Intro to Drones
Plain-language basics from official FAA sources: registration, the rules, where you can fly.
Every repair starts with a free estimate
Estimates are completely free. If we don’t fix it, you don’t pay.
Start a repair